Dedicated Employee Grows with the BPO Market
Thanks to our many wonderful BPO - business process outsourcing - clients, their word-of-mouth referrals and the growth of the BPO market, Dedicated Employee was able to expand its business process outsourcing operations by moving into a larger, better equipped and more modern facility.
Our new headquarters is located in a building that's owned by the largest Internet and telecommunications provider in the country, and it's equipped with cutting edge technology that we can put to good use for our outsourcing clients. The new facility will help us as we strive to grow in the future to constantly improve the quality of our services at the best price possible - a price that's much lower than our business process outsourcing competitors.
Dedicated Employee is committed to becoming the business process outsourcing leader. We want to grow with your business and we want your business to grow with ours. Partner with us to handle both your front-office and back-office processing needs and you'll be glad you did. As our client you should only expect the very best outsourcing solutions possible - we wouldn't want it any other way.
What is BPO - Business Process Outsourcing?
There are two primary types of BPO: back office and front office outsourcing. Typical back office processes that may be outsourced include payroll, billing, logistics and human resources. Some companies offer their services in collections, credit analysis and job recruitment. More than ever, processes that one would never think would be outsourced, such as claims processing at an insurance company, are being outsourced to separate companies. Examples of front office outsourcing include technical support, customer service, marketing and advertising.
Business process outsourcing (BPO) can save business considerable money. How? By using a third party to perform specific processes for the company. While BPO has been around for many years, it has grown dramatically in recent years due to advances in technology and the globalization of the economy. And, because offshore outsourcing - using services or virtual employees from another country - can have a dramatic effect on the cost of outsourcing, even small businesses can now afford to engage in BPO - or business process outsourcing - through efficient companies like Dedicated Employee how provide exceptional outsourcing services at a very low cost.
Two Primary Types of BPO
Any business is faced with two primary types of operations - front office and back office. Front-office operations involve direct customer contact, such as customer service, technical support, call center operations and more. Back-office operations are the backbone that allows the business to run smoothly and may include collections, career recruitment, payroll, billing, human resources and other services that support the business.
For the best in small business process outsourcing (BPO) services and the best virtual employees or for back office processing solutions customized to meet your needs, call or email us today!