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Dedicated Employee Executes Major Expansion Plans

Thanks to our wonderful clients, and their many business referrals, Dedicated Employee is expanding to a larger and more modern facility.

Our office, the headquarters for our data entry and other outsource solution operations, is located in a telecommunications building that's equipped with cutting edge technology. Our expansion will allow us to continue to provide the best in data entry outsource services as well as customer service and complete BPO services to small and medium-sized business as we grow with our clients and provide them with better services. With our fully reliable and redundant backbone connections, and multiple back-up generators, we are confident that we can provide our clients with efficient and professional offshore outsourcing and BPO services to fit any given scenario.

Our commitment has always been to provide the best outsource services at the lowest possible cost and our expansion will help us further that commitment to our clients and their customers.

For the best in data entry and other outsource services, call or email us today!

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Inbound Customer Management

We offer a wide range of outsource customer management solutions to our clients. Through our consulting services group we collaborate with each client on an ongoing basis to design, deploy and maintain integrated solutions between our technology infrastructure and our clients' systems. We address our clients' service strategies, anticipated volume and service levels, reporting and analytical requirements, networking and security, back-end system integration, and staffing needs.

Customer Care and Data Entry Outsource Solutions

Our customer care services are initiated by inbound calls and e-mail from customers with a wide range of questions regarding their account billing, changes in services, reservation changes, delivery updates on goods or services, complaint and issue resolution and general product or services inquiries. Our data entry outsource specialists make sure that information is entered accurately and efficiently.

Inbound Sales Outsource Solutions

Outsource your inbound sales calls. We handle inbound calls from customers purchasing products and services from our clients, including travel reservations, telecommunications services, Internet services and consumer products and services. Our professionals are specifically trained to identify opportunities to "up-sell" and "cross-sell" other products and services offered by our clients.

Technical Support Outsource Solutions

Our technical support services include handling troubleshooting calls, responding to software and hardware problems, providing support for Internet service problems, managing corporate help desks and providing warranty or post-warranty support. Outsource your technical support functions today and realize great service along with big savings.

Direct Response Sales Services

Our direct response services involve handling inbound telephone orders or inquiries for clients in the direct marketing industry on an outsource basis, including those calls received in response to print advertisements, infomercials and other electronic media.

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